Privacy policy

Last updated: April 12, 2026

This Privacy Policy describes how NUVODY (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nuvody.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. Personal Information We Collect

We collect personal information to provide and improve our Services. The types of information we collect include:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Order Information: Items purchased, payment confirmation, and transaction history.

  • Account Information: Username, password, and saved preferences.

  • Customer Support Data: Information you provide when communicating with us via support@nuvody.com.

  • Technical Data: IP address, device information, and browser type (collected automatically via cookies and Shopify’s technology).

2. How We Use Your Information

We use your personal information for the following purposes:

  • Fulfilling Orders: To process payments, arrange for shipping, and provide you with order confirmations and invoices.

  • Communication: To provide customer support and notify you about updates to your orders.

  • Marketing: To provide you with information or advertising relating to our products or services (you can opt-out at any time).

  • Security: To screen our orders for potential risk or fraud.

3. Sharing and Disclosure of Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://privacy.shopify.com/en.

  • Service Providers: We may share information with companies that provide services on our behalf, such as shipping carriers (DHL, FedEx, UPS) and payment processors.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations.

4. Your Rights (GDPR & International Standards)

If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights regarding your data:

  • The right to Access, Correct, or Delete your personal information.

  • The right to Object to processing or request data portability.

  • To exercise these rights, please contact us at support@nuvody.com.

5. Cookies

Our website uses cookies to improve your browsing experience and remember your preferences. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the functionality of our Site.

6. Security and Retention

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, or disclosed. We retain your data only for as long as necessary to fulfill the purposes for which it was collected.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

NUVODY Support Email: support@nuvody.com Website: www.nuvody.com